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Sanivy — Delivering Confidence
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For providers & coordinators

Refer a participant. We handle the rest.

There is no cost to your organisation to refer. Subscriptions are paid from the participant’s existing funding stream or privately, subject to eligibility.

Send a referral

Refer a client to Sanivy

Send us your organisation details and the client’s basic supply requirements. Our team can help coordinate the order and invoicing process.

Provider details
Purchasing pathway
Client details
Sanivy supply

Not sure? Use Find my plan.

Notes are for delivery, ordering or supply information only. Please do not include medical records, diagnoses, NDIS numbers or other unnecessary sensitive information.

Approved provider orders are invoiced according to the payment terms confirmed for the ordering arrangement.

Privacy

Sanivy will use the information provided in this request to review and organise the requested continence supply, contact the relevant people about the request, and coordinate payment or provider arrangements where applicable.

Information may be shared only with service providers or organisations reasonably required to process the request, such as the nominated provider, plan manager, payment provider, warehouse or delivery provider, where relevant to the arrangement.

Please only provide information needed to organise the supply. Do not include medical records, diagnostic reports, detailed medical history, NDIS plan documents, NDIS numbers, medication lists, clinical reports or other unnecessary sensitive health information in notes or free-text fields.

Privacy Policy →

Sanivy will handle the information provided in accordance with its Privacy Policy.

What we need

Four details is usually enough.

  • Participant's first name and preferred contact (or yours, if you're the point of contact)
  • Whether the participant manages changes independently or is assisted by others
  • Approximate changes per day
  • Funding arrangement and who should receive the invoice

Please only share participant details where you have the participant’s or their representative’s consent to do so.

Prefer to start with one participant?

Start a recurring Supported 28-day subscription for one participant so your team can review the products, quantities and delivery cycle before considering a wider rollout.

Talk to our provider team

After you refer

What happens next.

  1. 01

    We review the setup

    A short conversation to review whether Independent or Supported fits the reported usage, plus the tier and invoicing arrangement.

  2. 02

    The plan is set up

    The 28-day supply is set up with the products and quantities agreed, including size preferences.

  3. 03

    First delivery ships

    Australia-wide delivery is available and calculated separately. Once arranged, supply follows the confirmed 28-day cycle.

  4. 04

    Supply continues

    The same products arrive on the same cycle. Change or pause requests are handled under the applicable subscription terms.