Contact
Talk to us about supply.
Whether you’re setting up a first 28-day supply, adjusting an existing one, or referring a participant, start with the option that matches your situation below.
Send a messageSanivy Co. Pty Ltd · ABN 52 688 597 766
Suite 256, Level 2 UL40, 1341 Dandenong Road, Chadstone VIC 3148
(03) 9564 8580 · info@sanivy.com.au
Where to start
Choose the reason you’re getting in touch.
Not sure which plan you need
Answer a few quick questions about how care is managed, typical daily usage and size. The Plan Finder shows a suggested supply and what is included.
Open the plan finderGeneral question
Ask Sanivy about products, delivery, an existing supply or anything that does not fit the options above.
Contact SanivyMore than 3 changes a day
Higher-use supply is arranged individually so quantities and sizes match actual daily use across the 28-day cycle.
Request a custom supplyProviders and coordinators
Referring a participant, setting up supply for a household, or arranging invoicing to the right payer.
Refer a participantAn existing order or subscription
Delivery timing, changing quantities or sizes, pausing, or cancelling before the next 28-day cycle.
Message the Sanivy teamWhat to expect
Before you write to us.
- We reply during Australian business hours.
- Include the participant's first name only, plus the changes per day and who manages them — that's enough to discuss a starting supply.
- Only share someone else's details where you have their consent, or their representative's consent, to do so.
- Sanivy does not employ nurses and cannot provide clinical advice. For clinical questions, speak with the participant's GP, continence nurse or treating health professional.